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Don't let CNP bully you into moving your meter outside in Minnesota. It's not the law, but their policy. They may turn your gas off during the summer months, but have to restore service by October 15th due to the "Cold Weather Rule". They can install a shut off on your...
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#1188255
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Centerpoint has apparently over charged customers due to a glitch or some error or purposely. Has anyone seen extremely high bulls this month? On my “Nextdoor” app, many many neighbors are complaining about the high bills. Some are seeing 5x normal charges (even in...
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Anonymous
Anonymous

My January 2018 and my February's 2018 electric Bill tripled I was given some lame excuses CeterPoint charges what they want to

1.9
#1177893
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Call Centerpoint because I could smell gas leak outside. The first words out of the check we’re not hello how are you dad if I find any leaks I’ll have to turn your gas off. He replace the meter outside and proceeded to turn off the gas and went inside to check...
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#1172416
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Centerpoint has been working in my neighborhood all week and are still in the area, but yesterday I received a notice on my door not a knock but a notice letting me know my service was disconnected. I made the payment and they stated the first available appointment...
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1.0
#1166799
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I called in late October to get new gas line put in to a new constructed home. The gas line is on the easement about fifty foot from the home with no obstructions in the way. Called customer service in December to because the area rep or tech would not return calls....
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1.0
#1161194
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Purchased a home took two days off of work and was promised gas service was connected on friday weekend past and no gas. Monday order was submitted charged and no show, come to find out they mest up on my order have to wait till tuesday. Missed them on tuesday i called...
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1.0
#1148298
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I didn't buy service though them, but I was told by one sales person that PG&E would still be the ones to bill me and service my account, but that we would now pay a variable rate (that was currently lower than PG&E's) for my gas and electric. The second sales guy...
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#1131338
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I moved to a town where Centerpoint has a monopoly on gas "service". I paid their $100 deposit, as told. I scheduled an appointment to get my gas turned on. First they gave us a 12 hour window, said they would call twice to make sure we were home, then proceeded to...
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1.0
#1122211
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Living near Barker Reservoir I was without power for eleven days. In interacting with a number of their employees including workers and supervisors I found them all to be unfailingly polite and dedicated to helping Houstonians and myself after Harvey. Especially...
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5.0
#1099656
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We have a unit supporting our street which slides into the ground and every little gust of wind or water knocks it out. We have requested that they secure that unit so it does not fall over and get water logged. Now five days without electricity so far and the...
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#1093838
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