Centerpoint Energy Residential Electricity Supply Reviews

1.8
(3 reviews)
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My mother in law electric bill went from $200 to $638 a month these past 2 months and I called center point and spoke to the supervisor and she said "we do not get into a personal business," that they only test the meters and that is it.She went on and stated, "if someone hacked into your meter that is your problem. You have to figure that out." I hanged up, shocked that these people are like a monopoly and do not care about how much money these...
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Called centerpoint energy emergency number at10am called back two more times to try to get them to send out a crew to disconnect the power. I had a electrician waiting to fix my meter and box back up to my house.They finally got here at 3 pm. The Laporte inspector sign off on the job at 4:15 called for reconnect. Called centerpoint again for reconnect said they didnt have Laporte permit. Said they cant sent anybody out now have I have no...
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In 10 years i have had 7 transformers on the pole in my back yard burn out, explode, catch fir, smoke and fail!They change these transformers out but never fix the problem causing this. IN ADDITION, THE POWER GOES OUT APP. TWICE EVERY MONTH OR MORE. THE POWER SURGES HAVE RUINES 2 REFRIGERATORS, A TELEVISION AND COUNTLESS SMALL APPLIANCES AND 3 COMPUTERS!! CENTERPOINT PAYS FOR NOTHING!! IN addition, i've lost at least $1000.00 in spoiled food!!...
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Absolutely the worst.I called CenterPoint to inform them I was experiencing system reboots every 3-5 minutes which is dangerous as this could cause an electrical short and then a fire. The lady in the phone asked me was my apartment during testing. I was like I doubt on a Saturday night at 8pm that would be occurring esp. With no prior notification on Memorial Weekend and the office closed at 5pm. She stated there was no outages in my area. I...
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Centerpoint Energy Residential Electricity Supply Review

#927020
1.8
They suck on purpose. Takes forever to turn on electric. Full 24hrs. Wth. Call center says they cannot send note to the person doing the work order. Send a Damm text. Just a bull *** company system. Yes getting our power on is an emergency!!! Hope new competitors come in. They dont deserve to be a monopoly..
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